Working with the local authorities to provide you with the best quality service possible. Your local passenger charter outlines the standard of service you should expect when travelling with us.
Find your local charter below:
| Somerset Council |
| Click here to view or download the latest bus charter |
From Sunday 1 April 2024, we will be introducing new timetables across our network as part of our twice-yearly network review.
Working closely with Somerset Council and local user groups, the changes take into account amends to the 25 and 28. These include retiming evening services on the 28 to align with trains serving Taunton station, as well as the X28, a new express service from Taunton to Butlins in the summer.
In addition, a brand new service 22B will serve the Wellesley Park area of Wellington.
Please see a list of what is changing below:
| Service | What is changing |
| 22/22a/X22 and New 22B |
A new service (22B) will operate every two hours serving the Wellesley Park area of Wellington. It will operate as the 22 between Taunton and Wellington, Rockwell Green then will continue back along the Oldway Road to Swains Lane/Barn Meads Road. |
| 25 | From Dulverton – Wiveliscombe – Taunton will continue to serve all points of the route, with some timetable amends. Some daytime journeys will divert on the Service 28 through Cotford St Luke and North Fitzwarren at certain times of the day, which will be renumbered 28a providing some additional journeys between Taunton and Cotford St Luke. |
| 28 and New 28A/X28 |
|
| 29 | Change of number to service 374 |
| 51 | A new timetable will be introduced |
| 54 | No changes to the timetable or route |
| 58 | No changes to the timetable or route |
| Exmoor Coaster |
The Exmoor Coaster will restart from 31st March, running all season until 28th September. Different service levels will operate during the Summer months based on Low, Mid and Peak season. |
Buses of Somerset network changes on 14th April follow First West of England changes which come into effect in Somerset on 7th April, Read more here: New bus routes from Somerset to Bristol will cost passengers as little as 4p per mile (firstbus.co.uk)
The new timetables will be available on our website under forthcoming changes soon.